Policy

Car Service Policy:

One day in advance is free to cancel the order. Latest canceled before one day, we will not refund the deposit. Under section date source of tension because of the car, the vehicle can not be arranged without delay your trip, the system will automatically cancel your order for free.

Private Car Service:

One week in advance is free to cancel the order. Cancel an order within a week, half of the deposit will be refunded .Under section date source of tension because of the car, the vehicle can not be arranged without delay your trip, the system will automatically cancel your order for free.

WOODBURY POLICY

Reservation entitles person(s) to roundtrip transportation & Discount Coupons on Date and Time reserved.

Cash is acceptable need to make a reservation before one day to the office.
Any request to change the return time must be confirmed with our office and is subject to availability.
Passengers should to be at the bus stop 10 minutes prior to departure from Woodbury Common.
Passengers who miss a return transfer are responsible for additional transportation costs, if there is no availability on another Woodbury Bus departure.
Tickets are valid for three months from date of purchase. Tickets are NON-REFUNDABLE but can be used on another departure based on availability.

Sometimes the address will change because of the weather and transportation traffic, we will inform customers about changing address.
gotowoodbury.com assumes no responsibility for:
• Lost or Stolen Ticket and Lost or Damaged Goods
• Liability for Transportation Delays or Schedule Changes due to circumstances beyond our control including weather, road conditions or mechanical difficulties.

NYC CITY TOUR

Cash is acceptable need to make a reservation before one day to the office.
Any request to change the return time must be confirmed with our office and is subject to availability.
Passengers should to be at the bus stop 10 minutes prior to departure from Woodbury Common.
Passengers who miss a return transfer are responsible for additional transportation costs, if there is no availability on another Woodbury Bus departure.
Tickets are valid for three months from date of purchase. Tickets are NON-REFUNDABLE but can be used on another departure based on availability.

Sometimes the address will change because of the weather and transportation traffic, we will inform customers about changing address.
gotowoodbury.com assumes no responsibility for:
• Lost or Stolen Ticket and Lost or Damaged Goods
• Liability for Transportation Delays or Schedule Changes due to circumstances beyond our control including weather, road conditions or mechanical difficulties.